Gift products are not returnable and do not accept any after-sales service. If there is a problem and a replacement is required, a certain replacement fee will be charged according to the situation.
Confirmation emails are sent immediately upon completion of the transaction. If you have spam blocking or require senders to seek approval, you may not receive it. Please check the spam or junk mail folders.
Will an invoice be included in my package?
There will be no invoice in your package. If you want to request for an invoice, please contact our customer service for a screenshot of your order details.
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You can always find your order on the website by logging into your account and tracking any information about your order. In addition, by signing up for an account and subscribing to us, you can get the appropriate discount offers and be the first to know about events and new products on our website.
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